B Dhanush

Feb 2023 – Present

Selected Project Experience

• Agentic AI Research Assistant using Google Gemini, LangChain, and LangGraph
  • Developed an Agentic AI-powered research assistant leveraging Google Gemini, LangChain, LangGraph, and Google ADK to support consumer insights and research workflows.
  • Implemented Prompt as a Service (PRaaS) and migrated application prompts to a centralized prompt management framework.
  • Built backend APIs to orchestrate communication between frontend applications and AI agent services.
  • Integrated Google Firestore/Firebase for session management, conversation history, and state persistence.
  • Optimized prompts and agent decision workflows to improve response quality, reasoning accuracy, and overall user experience.
• Consumer Learning and Market Research Platform on Google Cloud Platform (GCP)
  • Developed scalable backend APIs using FastAPI, SQLAlchemy, Alembic, and Uvicorn for a supplier-facing consumer research platform.
  • Engineered an email notification framework supporting 25+ business workflows, including automated reminders, approvals, and status updates.
  • Implemented serverless automation using Google Cloud Functions and Cloud Scheduler to trigger recurring notifications and business processes.
  • Hosted microservices on Google Cloud Run and integrated with Cloud SQL and Cloud Storage for data persistence and document management.
  • Integrated Coupa through XML-based services for research study and GR submissions, while collaborating with Data Engineering teams on Salesforce-to-platform data migration and schema alignment.
• IVR and Chatbot on Node.js and Microsoft Bot Framework
  • Introduced 2 new features in the existing Contact Center built on Microsoft Bot Framework Waterfall Dialog using Node.js, Microsoft Bot Framework Emulator.
  • Created a new CLU model in Azure Language Studio, by validating F1 Scores and Performance Matrix.
  • Integrated the new RESTful APIs of ServiceNow with respect to the new features and deployed in Azure App Services.
  • Written a Python script to restore the data for Database from Logs when the Database was down for 5 days.

Jan 2022 – Jan 2023

• Working as a Content Partner for internal LMS by creating and curating 250 courses on data.
• Internal SME for GCP and drove 4 Certification sessions and multiple calendar sessions for upskilling the corporate employees.
• Introduced more than 40 courses in LMS on GenAI by curating them and creating the assessments for learning validation for the learners.
• Worked as Technical SME and Technical Co-Ordinator for Internal Hackathon as a learning behavior for internal associates.